Role of Social Presence in Mediating Learning Satisfaction in Online Learning

Authors

DOI:

https://doi.org/10.56059/jl4d.v11i1.1043

Keywords:

student satisfaction, course structure, interaction, self–regulation, social presence

Abstract

This study was intended to determine the effect of interaction, self-regulation and course structure on student satisfaction through social presence. This research adopted a quantitative research approach. The sample of this study consisted of 187 higher education students of Economics Education in Universitas Negeri Semarang based on the proportional random sampling technique. Data was collected using a questionnaire which was then analysed through the Structural Equation Model (SEM) approach using the Smart PLS version 3.0 application. This research concluded that interaction and self-regulation and mediating variables social presence succeeded in influencing student satisfaction. In contrast, the course structure was found not to affect student satisfaction, and social presence failed to mediate self-regulation variables on student satisfaction. It is recommended that lecturers design an interactive learning environment by considering student characteristics. The balance between structure and dialogue was a determining factor for student satisfaction, so the design that was prepared is expected to facilitate students to be actively involved and achieve satisfaction.

Author Biographies

Edy Suryanto, Universitas Negeri Semarang

Edy Suryanto is a dedicated researcher whose work encompasses a wide range of topics in education and administration. He demonstrates a profound understanding of these subjects with publications in leading international journals and authorship of books and chapters focusing on office administration, social science, and teaching and learning. His primary research interests are teaching and learning, learning media development, distance education, economics education, and educational administration. Edy contributes significantly to advancing knowledge in these fields through his innovative methods and in-depth research. Email: edysuryanto@students.unnes.ac.id

Nina Oktarina

Nina Oktarina is an associate professor and lecturer at the Office of Administration Education at the Faculty of Economics, Universitas Negeri Semarang, Indonesia. She completed her doctoral program at Semarang State University in 2018. She teaches educational management, leadership, curriculum, secretarial science and management achievement. Her main research interests are educational administration, teaching and learning, archival courses, school accountability, ICT for archival system development and quality assurance management. Email: ninaoktarina@mail.unnes.ac.id

Tusyanah Tusyanah

Tusyanah Tusyanah is a lecturer and researcher of the Office of Administration Education at the Faculty of Economics, Universitas Negeri Semarang, Indonesia. She teaches Correspondence, English, Business English, and Educational Curriculum. Her main research interests are education, correspondence economics education, teaching-learning process and human behaviour. She has extensively published in leading international journals and authored books and chapters on education and human behavior. Email: tusyanah@mail.unnes.ac.id

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Published

2024-03-23

How to Cite

Suryanto, E., Oktarina, N., & Tusyanah, T. (2024). Role of Social Presence in Mediating Learning Satisfaction in Online Learning. Journal of Learning for Development, 11(1), 82–98. https://doi.org/10.56059/jl4d.v11i1.1043

Issue

Vol. 11 No. 1 (2024): ISSUE 1

Section

Research Articles

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Copyright (c) 2024 Edy Suryanto, Nina Oktarina, Tusyanah Tusyanah

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Received 2023-06-10
Accepted 2024-03-04
Published 2024-03-23